Privacy Policy
Last updated: December 11, 2024
1. Introduction
Ring Book ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
2.1 Personal Information
- Phone Number: Required for account creation and authentication via SMS verification
- Voice Recordings: Audio journal entries you record through the app
- Journal Entries: Text content, transcriptions, and associated metadata
- Payment Information: Processed securely through Apple App Store/Google Play Store (we do not store credit card details)
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, time spent in app, crash reports
- Call Data: Metadata about scheduled calls (times, durations, success/failure status)
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the Ring Book service
- Place automated daily reminder calls to you
- Transcribe your voice recordings into text
- Process and manage your subscription
- Send you service-related notifications
- Improve app functionality and user experience
- Detect and prevent technical issues
4. Data Storage and Security
Your data is stored securely using:
- Supabase: Enterprise-grade database hosting with encryption at rest
- AWS S3: Secure cloud storage for audio files
- End-to-End Security: All data transmission uses SSL/TLS encryption
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Third-Party Services
We use the following third-party services:
- Twilio: For placing automated phone calls
- AssemblyAI: For transcribing voice recordings
- RevenueCat: For managing in-app subscriptions
- Supabase: For database and authentication services
These services have their own privacy policies and we encourage you to review them.
6. Data Sharing
We do NOT sell your personal information. We may share your information only in these situations:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With third-party vendors who help us provide the service (listed above)
- Legal Requirements: If required by law, subpoena, or legal process
- Business Transfer: In connection with a merger, acquisition, or sale of assets
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Download your journal entries and recordings
- Opt-Out: Disable automated calls in app settings
To exercise these rights, contact us at privacy@tryringbook.com
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account:
- Your journal entries and recordings are permanently deleted within 30 days
- Account metadata may be retained for legal/compliance purposes
9. Children's Privacy
Ring Book is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Users
Your information may be transferred to and stored on servers located in the United States. By using Ring Book, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy in the app with an updated "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us: